About This Webinar

Performance support is certainly not a new concept – it’s been around for some time. Is it possible our ancestors used cave drawings to remind them how to build a fire? I’m not sure about that, but I am sure that peoples’ shifting learning preferences and society’s continuous advances in technology have paved the way for innovative strategies for performance support, strategies that take full advantage of this evolving paradigm of learning and technology and that ultimately improve users’ performance at their moment of need.

Why attend this webinar? Because we’ll discuss:

  • Why and when to choose performance support, so you can make the case yourself
  • Modern and effective performance support use cases that can help you frame your own approach
  • Lessons learned that impact design and development, to help you be more effective
  • The future of performance support and the impact of technology and learning trends, so help you stay ahead of the curve

This webcast is sponsored by KZO Innovations Government Solutions and Resonate Learning Consultants.

Erin Gibbens

President, Resonate Learning Consultants

Erin Gibbens is actively engaged in the mobile learning community and was a training program analyst supporting the DoD for nearly 10 years, where she established a mobile learning focus area for her team, managed several million dollars of projects, assisted with training requirements generation and establishing contracts, and analyzed training needs alongside interagency and international partners. She has been recognized for her support to the warfighter and has won two awards for innovation in training from the FGDLA. Erin holds a M.Ed. in Instructional Systems Design from George Mason University and a B.S. in Elementary Education from California University of Pennsylvania.

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